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The Inevitability of Cancel Culture

Beyond the trends of social media, is cancel culture always inevitable?

Cancel culture outrage.
Illustration by Olivia Talevi/Trill

Cancel culture is a revolving door on social media. At some point, every brand, celebrity, and influencer has been canceled.

What is cancel culture?

Ellen DeGeneres has been canceled. Goya has been canceled. Kanye has been canceled more than once. The prebiotic soda brand Poppi was recently canceled.

Cancel culture is an internet phenomenon that refers to the withdrawal of support from someone at the fault of them doing something wrong or controversial.

Meredith Clark, a professor at the University of Virginia, told The New York Times that “it’s ultimately an expression of agency… think of it like a breakup and a taking back of one’s power.”

When the internet cancels someone, there’s usually the hope of holding them accountable for what they did (or didn’t) do.

Cancel culture and social media

Social media platforms like TikTok, Instagram, and X are the birthplace of cancel culture.

As soon as someone makes an objectively controversial move, all it takes is for one person to call them out until everyone follows suits.

Poppi, the prebiotic soda brand, recently faced backlash online for gifting influencers stocked vending machines of their product to celebrate the Super Bowl.

Many people took to social media to air out their grievances that this was a bad move on their part, giving them marketing (or moral) advice that they should have sent their product to communities that couldn’t afford it.

TikTok users thought that it was too gauche to send the vending machines to already, seemingly, rich influencers.

“Why couldn’t Poppi just send the vending machines to colleges, hospitals, police stations, or fire stations? Make it make sense,” wrote one TikTok user.

Some influencers took it upon themselves to share the wealth and donate the gifted product in their community, while others kept it for themselves.

Most people support the backlash and have chimed in on calling Poppi out. Others call it “genius marketing.”

Whether you stand on the side that Poppi made the right move or not, not much productivity came from their five-minute scandal.

Allison Ellsworth, the founder, took to TikTok to address the controversy, claiming misinformation fueled the backlash. The internet quickly moved on to the next thing.

“Cancel” cancel culture?

When it comes to cancel culture, social media users often see shades of gray when it comes to the debate.

According to a study done by Pew Research Center, “58% of Americans say… calling out others on social media is more likely to hold people accountable, while 38% say it is more likely to punish people who don’t deserve it.”

Cancel culture has proven it’s not some casual, 2- week trend. As it gains more of a presence, so does the debate surrounding it.

It begs the question, “Are people rushing to judge or trying to be helpful?”

In an article written by the New York Times, cancel culture can be a form of social ostracism or exclusion from a group in society at its core. Even without meaning to be, the publicized hate and judgment from cancel culture foster a space for cyberbullying and toxicity.

When we think of cancel culture, our mind automatically thinks of celebrities or anyone who has a following, but canceling can also happen off the screen.

Social exclusion can impact younger kids, especially those who are still forming their identities. Hopping on the bandwagon just because others are doing it doesn’t justify the “trend” of canceling someone.

Cancel culture doesn’t just impact the “cancelers” or the “canceled,” but those on the outside too. Constantly having a negative outlook on any situation instills fear and doesn’t make room for meaningful conversation.

Counselors at Carlow University said that the best solution to cancel culture is to unplug from social media, refrain from participating, and consider having a conversation when you aren’t behind a screen.

Core values vs. cancel culture

Breaking up with celebrities or brands because our values don’t align is a good kind of cancel culture.

In a world where transactional dynamics consume our everyday lives, it wouldn’t be wrong to pick and choose who you support.

One student from Norfolk, VA, said we should address problematic actions by helping people recognize their mistakes rather than aggressively calling them out in public.

The Poppi scandal showed us that consumers align with brands that are authentic and transparent, as opposed to ones that are only focused on influencer marketing.

@jaskaransainiz

Disclaimer: Even if influencers are receiving these vending machines for the Super Bowl, it is still a failure because no brand intentionally creates ad campaigns expecting negative backlash. Context: Poppi’s $25k Vending Machine PR Stunt for Super Bowl is getting a lot of backlash. You can watch @andraberghoff video for further context. Or check the caption and my other reply. This is a failure in terms of execution and market research. The rise of vending machines is driven by factors that are clearly different from influencer culture. If we take Athletic Greens as an example, the vending machine strategy works because the industry as a whole is centered around performative health and wellness, and the location—airports—makes sense. Similarly, Rhode’s vending machine at Coachella, along with a few other fashion and beauty brands embracing this trend, targeted a real-life event where the activation felt organic. The Super Bowl, however, is different. The influencers they targeted aren’t known for major event activations. If they had sponsored larger creator groups and high-profile events, similar to how beer brands do, they wouldn’t be facing this situation. Understanding event culture and consumer expectations is crucial. You can’t simply launch big activations during Big Game Week without a strategic approach. What are your thoughts on this brand controversy/drama?

♬ prayer kendrick – 🥞

The era of cancel culture has shown us how quickly a brand can go from being popular to being questioned.

It was a lesson learned for both the consumer and the brand.

Instead of outright rejecting cancel culture, we need to build a culture that holds space for accountability and transformation.

Maybe we can’t fully escape the inevitability of cancel culture, but we can choose how to engage with it. It surrounds us whether or not we are in front of the camera or behind the screen.

Written By

Senior at Binghamton University

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